Tregroes Waffles

JOB DESCRIPTION
Working for Tregroes Waffle Bakery Ltd. you are first and foremost passionate about the products we sell! As Office Manager you are often the first point of contact for our (potential) customers and you are responsible for a whole array of tasks. The most important of which are the following:
- You are responsible for the whole Customer Ordering Process, this means that you keep in contact with our customers regarding orders (via e-mail, fax, phone and EDI), liaise with the production manager when orders can be send out, make sure that all the relevant paperwork gets made and arrange transportation to the customer, either via our own van rounds (you manage three drivers) or with a courier. Finally you make sure that the customer gets invoiced. You are also responsible for the credit control, you make sure all customers pay on time and resolve any issues that might arise.
- You act as an assistant to both the Managing Director and the Sales Manager. Tasks you carry out assisting the managing director include: Welcoming visitors, sourcing alternative / new suppliers, requesting product samples and assisting with the personnel administration. Tasks you carry out assisting the sales manager include, analysing sales figures, resolving minor issues with customers, sending out samples to potential new customers and finding potential new customers. Also you keep both the managing director and the sales manager up to date about customer enquiries, orders and any customer related issues that might arise.

Other Tasks include:
Answering the phone, supplier administration, updating our website etc.
In busy periods it might happen that you have to assist in the bakery, tasks will include packing the waffles.

REQUIREMENTS
As an Office Manager you
- Are fluent in English and preferably Welsh
- Possess the necessary computer skills and eager to learn new ones: you know your way around on the internet and you are able to work with the following software:
- MS Word
- MS Excel
- MS Access
- MS Outlook
- SAGE Accounts (Optional, you will receive training)

- Are analytical
- Are able to work on your own
- Take initiative
- Can cope with stressful situations

Do you think you are suitable for this responsible but exciting job then please apply.

Applications in writing to

Tregroes Waffle Bakery Ltd.
Unit 2 Pencader Road
Llandysul
Carmarthenshire
SA44 4AE

or by E-mail to: sales@tregroeswaffles.co.uk

Vacancies

OFFICE MANAGER (FT)